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Exchange & Refund Policy
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Exchange & Refund Policy
A request for refund or exchange will be only be processed with the following conditions:
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Request for refund or exchang must be sent to sales@sg.sika.com with the Proof of purchase (invoice & delivery order) attached
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Returned product must be its original packaging for us to process the request
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Delivered product is proven to be defective or damaged
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Product delivered is incorrect
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Request must be made within seven (7) days from the delivery date
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There will have a 5% admin charges (of total price) when refund is accepted